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Home /  Support Center /  Knowledge Base /  Testing LED strip lights while keeping them eligible for return & refund

Testing LED strip lights while keeping them eligible for return & refund


Waveform Lighting proudly offers a 30-day free returns policy, which also includes our LED strip lights.

If for whatever reason, you find that the LED strips you purchase from us will not work for your project, we would be more than happy to pay for return shipping and offer a full refund.

All we ask is for you to keep the LED strips in their original condition, meaning that the adhesive liner must not be removed, and that the LED strips must not be cut into any shorter sections or otherwise altered.

Keeping the LED strips "in their original condition" can be a bit of an obstacle when it comes to testing LED strip lights, since many of our customers' projects involve cutting and mounting the LED strip lights into their final installation location.

While there certainly are some limitations, we recommend using masking tape, or painter's tape, to temporarily mount the LED strip in the desired location and position to get a rough approximation of the brightness, color and overall feel.

Painter's tape will typically not leave any adhesive residue upon removal, which will help to prevent any damage to the LED strip or its components. This will also ensure that you do not damage or leave any adhesive residue on the mounting surface.

Covering several of the LED emitters with masking tape should not cause any thermal or electrical issues as long as the setup is temporary, and care is taken to ensure that the surface of the LED emitters is not exposed to any excess force or pressure.

Finally, we recommend testing at various times of day and ambient lighting conditions, as this can have a significant effect on how we perceive the same lighting installation.


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