How Can We Help?
Home / Support Center / Knowledge Base / Orders / Warranty Policy
Last updated Feb 28, 2019
Waveform Lighting takes pride in manufacturing products of the highest quality and reliability.
In the rare event that within the warranty period, a product purchased from us contains a manufacturing defect or issue, we will replace the defective item free of charge.
Our Warranty Period
All of our products have a warranty period of at least 3 years from the date of purchase. Where noted, some products have a longer warranty period of 5 years.
"Great Product and Support...I ordered 4 lamps and one had to be replaced due to a manufacturing issue. The replacement arrived quickly."
What does this limited warranty cover?
Our warranty policy does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship. Our warranty excludes any use or installation of our products in environments or with components that exceed the specifications of our particular product, for example: exposure to humidity or water (where a product is not specified for damp or wet locations), over voltage or current, or high temperature environments.
How do I obtain warranty service?
To obtain warranty service, please contact us and we will process a replacement shipment.
- See our delivery policy here
- See our returns & refunds policy here
Question posted under: